Welcome to KORÉ Living. These Terms of Service ("Terms") govern your access to and use of our website, property management services, resident services, concierge services, serviced accommodation, and any other products or services offered by KORÉ Living ("KORÉ Living", "we", "our", or "us").

By accessing our website or using any of our services, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our website and services.

1. About KORÉ Living

KORÉ Living is a hospitality-driven property management company providing premium management solutions for residential, commercial, mixed-use developments, serviced accommodation, concierge services, facilities management, and resident support.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not interfere with the rights of others or the operation of our services.

You must not:

• Use the website for fraudulent or unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Upload malicious software or harmful code.
• Interfere with the security or performance of the website.
• Copy, reproduce, or distribute website content without written permission.

3. Property Enquiries

Information provided on our website regarding properties, amenities, availability, pricing, or services is for general information purposes only and may change without notice.

Submitting an enquiry does not constitute a reservation, tenancy agreement, or contractual commitment.

4. Resident & Property Management Services

KORÉ Living provides professional property management services on behalf of property owners and developers.

Our services may include:

• Resident services
• Facilities management
• Maintenance coordination
• Housekeeping
• Move-in and move-out assistance
• Concierge services
• Guest management
• Financial administration
• Vendor management
• Property inspections

Service availability may vary depending on the property and management agreement.

5. Serviced Accommodation

Where applicable, reservations for serviced accommodation are subject to separate booking terms, availability, payment requirements, cancellation policies, and house rules.

KORÉ Living reserves the right to refuse or cancel bookings where necessary to protect guests, residents, staff, or property.

6. Concierge Services

Concierge services are provided to enhance resident and guest experiences.

These services may include:

• Restaurant reservations
• Airport transfers
• Laundry coordination
• Transportation arrangements
• Lifestyle recommendations
• Housekeeping requests
• General resident assistance

Some concierge services are fulfilled by third-party providers, and additional charges may apply.

7. Payments

Where payment is required, you agree to provide accurate billing information and make payment within the agreed timeframe.

Late payments may result in delayed services, suspension of services, or additional charges where permitted by applicable agreements.

8. Maintenance Requests

Residents may submit maintenance requests through approved communication channels.

KORÉ Living will coordinate repairs with approved contractors; however, response times may vary depending on:

• The nature of the request.
• Contractor availability.
• Emergency priorities.
• Property owner approvals where required.

9. User Responsibilities

Users agree to:

• Provide accurate information.
• Treat staff, contractors, and other residents respectfully.
• Comply with applicable property rules.
• Use facilities responsibly.
• Report emergencies promptly.

10. Intellectual Property

All content on this website, including text, graphics, branding, logos, photographs, videos, designs, and software, is the property of KORÉ Living or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or published without prior written consent.

11. Third-Party Services

Our website may contain links to third-party websites or services.

KORÉ Living does not control or endorse these external websites and is not responsible for their content, services, or privacy practices.

12. Disclaimer

While we strive to ensure the accuracy of all information provided, KORÉ Living does not guarantee that the website will always be accurate, complete, current, uninterrupted, or error-free.

All services and information are provided on an "as available" basis unless otherwise agreed in writing.

13. Limitation of Liability

To the maximum extent permitted by law, KORÉ Living shall not be liable for any indirect, incidental, consequential, or special damages arising from:

• Use of our website.
• Service interruptions.
• Third-party service providers.
• Technical failures.
• Loss of data.
• Delays beyond our reasonable control.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

14. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Suspension or Termination

We reserve the right to suspend or terminate access to our website or services where:

• These Terms are violated.
• Fraudulent activity is suspected.
• Payment obligations remain outstanding.
• Use of our services poses a risk to residents, guests, staff, or property.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Ghana.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ghana.

17. Changes to These Terms

KORÉ Living may update these Terms from time to time to reflect changes in our services, legal obligations, or business operations.

The most current version will always be published on this website.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

KORÉ Living
4 Drake Avenue
Airport Residential Area
Accra, Ghana

Email: info@kore.com.gh
Phone: +233 24 064 9174

Last Updated: 3/Aug/2026